The issue at hand: In the past I have sent TWO inquiries to the Poetry Foundation, and I NEVER hear back from them.
The first issue had to do with the numbering of Dickinson’s “It sifts from Leaden Sieves.” I believe I first wrote about it on March 25, 2024 – and at that time I said, “I have emailed and called the Poetry Foundation a few times about this error on their site, and they have NEVER emailed or called back.” (My post about it is HERE).
After additional emails and calls, I even visited the Poetry Foundation on July 27, 2024; however, since it was a Saturday, no on was there who could help.
In a post dated August 3, 2024 (HERE), I wrote, “I was completely frustrated! What was I to do? …Well, I did what any frustrated person would do on the streets of Chicago when faced with a palpable situation: I walked over to Philz Coffee and enjoyed some ‘Philtered’ cold brew and a Homer Simpson doughnut”
I think you can see the tension and anger in my face.
| I finally heard back from someone at the Foundation on August 20, 2024 – literally MONTHS after my first inquiry (info on their response and follow-up is HERE). The second issue involves an email I sent on August 25 of this year about an essay on the PF site (with info related to something I’d discussed in a post about Dickinson’s poem “There’s been a Death, in the Opposite House,” HERE). The essay is “By William Carlos Williams,” who died in 1963, but the page states, “Originally Published: October 13, 2009” – so I asked for some clarification on that. NO RESPONSE. I emailed again on September 4th. NO RESPONSE. |
NO RESPONSE.
I visited the Poetry Foundation on September 27th. Again, it was a Saturday, so no one was there who could answer my question. However, I spoke to a receptionist there who forwarded my inquiry on to someone who supposedly could help.
Once again, what was I to do? I marched down the street two blocks to Philz and downed another Homer Simpson donut.
I think you can see the tension and anger in my face.
SPOILER ALERT: The Emily Dickinson Museum holds the prize for quickest response — answering an email AND updating their website with a correction — all within five minutes.
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